For closed captioning concerns, please contact our captioning hotline:
Phone: 757-227-6406
Fax: 757-622-1807
Email: captioning.hotline@wtkr.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
Bill Sewell
Director of Technology
WTKR-TV
720 Boush Street
Norfolk, VA 23510
Phone: 757-446-1329
Fax: 757-622-1807
Email: captioning.complaint@wtkr.com
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
