Consumer Reports finds most people are pretty satisfied with their insurance company –– until they put in a claim. And most people only shop for home insurance once and then forget about it. So you never really have a chance to test your policy until you have a problem. Consumer Reports wanted to find out which insurers really come through for people when they need them most.
Consumer Reports surveyed nearly 10,000 subscribers who filed homeowner’s insurance claims –– and found some companies fared better than others. Amica, USAA and Auto-Owners all received top ratings.