Job Number: 244286
Job Description: Medical Receptionist
Education and/or Experience Requirements:
High School Diploma and one year medical office experience req’d. Front desk experience required.
Specific Duties may vary by Department general essential duties and responsibilities inlcude:
Answers incoming telephone calls and refers calls as necessary. Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries.
Schedules appointments with doctors, calls patients to remind and confirm appointments; reschedules patients from the bump list, and schedules residents’ clinics where appropriate.
Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit. Also prepares charge tickets.
Greets patients in a courteous manner, marks off names as patients arrive, and notifies nurses/medical assistants/MDs of arrivals.
Registers old and new patients, verifies demographics and insurance, determines insurance copays, and collects money and copays to send to HS.
Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists.
Gives directions to patients and visitors.
Maintains order in reception room.
Records and delivers express mail and sort U.S. mail.
Prints daily/weekly schedules and distributes.
Copies medical records.
Provides back-up coverage for medical assistant, billing, etc.
Schedules conference rooms.
Handles pick-up and drop off of medications.
Performs other duties as assigned, according to the individual departmental needs.