NORFOLK, Va. — We are slowly creeping towards pothole season. As the weather gets colder, the water that seeps into the cracks in the roads will freeze, weakening the pavement, eventually breaking it apart. But that doesn’t mean drivers aren’t still seeing issues on the roads right now because of them.
“A big incident was just this summer where I hit a pothole and it caused my ac unit to start leaking because it pierced a hole in it,” said one Norfolk resident, Jesus Sosa.
As always, it’s better to be proactive rather than reactive, so here is how to report a pothole in every city in Hampton Roads before the season of the pothole rolls around again.
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Norfolk:
MyNorfolk App for your smart phone
You can also submit a tip online by clicking here for the myNorfolk website.
Residents can also call Norfolk Cares at 757-664-6510 or email healthyneighborhoods@norfolk.gov
Virginia Beach:
The VB311 online portal. For access, click here.
Call the public works department at 757-385-3111 or email them at ECCSAdmin@vbgov.com
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Newport News:
Use the city's 311 center. A link can be found here.
You can call 757-933-2311 or email 311@nnva.gov
Chesapeake:
You can report one online by using the city’s Online Citizen Request application.
Call their customer contact center at 757-382-CITY
Portsmouth:
You can report one by filing a “seeclickfix” request. Click here for access.
Call their non-emergency 311 number
Hampton:
You can call the city's 3-1-1 Citizen Contact Center. If you are outside the city limits or using a cell phone, dial 757-727-8311.
They also take requests on their public works website,click here for access.
Suffolk:
They have a link through the public works website which allows you to fill out a service request. Click here for access.
Every old pothole patched means these public works departments can work on the new ones that crop up when the season of the pothole rolls through once more.
