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A list of Hampton Roads organizations impacted by global technical outage

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A technical outage affecting many Microsoft systems has impacted businesses across the world.

News 3 reached out to local services, organizations, and military bases for their respective statuses during the outage.

The following organizations were impacted by the outage in some way:

  • A spokesperson for Dominion Energy told News 3 that the company's customer service call centers were impacted by the outage. The spokesperson said the company was working to restore call centers to normal operation.
  • Norfolk International Airport said in a statement that multiple airlines were reporting system outages.
    • Norfolk International Airport works to keep people hydrated amid the global technical outage on Friday. The airport said multiple airlines were reporting system outages.
    • ORF Water 2.jpg
    • ORF Water.jpg
  • A spokesperson for Riverside Health said that their systems were affected by the outage. Hospital staff activated "downtime" protocols at around 3 a.m. in response to the outage, they said. The spokesperson assured that patient care is continuing as normal.
  • The Norfolk Tides are only accepting cash at the box office due to the Crowdstrike outage, according to a Tides Facebook post. Tickets can also be purchased through their website here.
  • A spokesperson for The City of Newport News said they've experienced some interruptions due to the outage, but their Information Technology and Emergency Operations Teams activated their backup systems. The city expects all operations to be up by 5 p.m. Friday evening.

The following have not been impacted by the outage:

  • Spokespersons for Little Creek Fort Story, Naval Station Norfolk, Langley-Eustis, and Naval Air Station Oceana, all said that their systems were not impacted.

According to George Kurtz, the president and CEO of cybersecurity firm Crowdstrike, the outage is due to an issue with their software.

Kurtz said the firm is actively working to resolve an issue found in a single content update for Windows hosts. He assured people that the issue was not the result of an incident or cyberattack.