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Norfolk salon staying open to help others during COVID-19 pandemic

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NORFOLK, Va. - COVID-19 isn't keeping Becky Williams down from helping people all around Hampton Roads through her wig store and hair salon.

“It gives me that determination to beautify my community,” Williams said.

For more than 20 years, Williams has been a cosmetologist. This month marks two years since she opened Tangles Fancy Wigs and Hair Boutique in Norfolk.

She has served many, including those going through medical treatment.

“To a lot of people working with cancer treatment, or cancer patients, it serves as a wellness,” she said.

Through her store, and community events, she's helped people look good and feel good.

“When you change someone's appearance, you give them a sense of hope. A sense of pride,” Williams said. “It seems like the passion grows more and more each time that I'm able to put that replacement on someone, and they can look at me and say, ‘Becky, oh my goodness. That looks like me before my hair fell out.'"

She told News 3 the pandemic hit her business hard.

“COVID-19 basically shut my business down for four months,” she said. “A lot of my ladies come in, they are medically compromised. So, they didn't chance coming out.”

“I was shut down completely, as far as all the finances for me living, my home, my business. So, COVID-19 kind of threw me for a loop.”

But she was determined to get back up and running.

With help from local resources, she's operating her salon differently. She does a lot of business online and through appointments while following guidelines.

“A lot of my customers and the guests that come in to see me, need me,” Williams said. “I have a passion for what I do and how I do it. I love the people that I serve.”

Related: Norfolk salon owner: 'It is impossible to provide our services at a 6-foot distance'

She plans on keeping her doors open to serve many more in the future.

“COVID-19 has taught me more so to be determined and fight a good fight. To stay focused on my dream, and to know that I am going to be a vital part of my community,” she said.

Williams’s salon is located at 956 E. Little Creek Rd. in Norfolk. For more information, click here.

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