Closed captioning inquiries should be directed to the following:
Phone: (757) 227-6406
Written closed captioning complaints should be directed to the following:
VP of Technology
720 Boush Street
Norfolk VA 23510
Phone: (757) 446-1329
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.