Bus riders left out in the cold after HRT cancels bus services on Friday due to snow

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Norfolk cleared its streets for cars, sending the snow to pile up on bus stops.

Because of it, Tom Holden with Hampton Roads Transit says bus service is canceled Friday.

"For those who are in wheelchairs or who are disabled in some way, it's just impossible and we have situations like this throughout Hampton Roads,” says Holden.

Light rail service resumed Thursday. There's no bus to catch once you get off the Tide, unless you want to wait until Saturday.

The thick pile of snow between the road and the sidewalk has canceled bus service in Norfolk for the third day in a row leaving thousands of people who wait there every day for a ride without one.

Now HRT says it nor the city of Norfolk have enough resources to maintain the bus stops and clear the sidewalks everywhere, so now Mother Nature has to take over and melt it completely.

The city did not respond to NewsChannel 3 when we asked why more wasn't being done to get buses going again.

"Do you feel like the city made a priority list and the people who ride the bus were sort of forgotten?" asked NewsChannel 3’s Reed Andrews.

"Honestly, that's how I feel because how could you not think about people who ride the bus? Everybody don't ride in a car; some people choose not to have a car,” said a customer.

Saturday's service isn't even a sure thing.

Friday's highs should melt a lot of the snow, how much and whether it's enough to get buses going is as unclear as the slush that lines the roads.

1 Comment

  • Shirley Martin

    This is why I moved to Williamsburg–when HRT changed bus schedules from an hourly schedule to a 90 MINUTE schedule back in 2012–that news was shocking to me that if you miss a bus or a bus is late making you miss your connection you have to wait 90 MINUTES for the next one!!!!!!! Then on a rare trip into NN, I saw a notice about an HRT hearing to discuss RAISING FARES!!!!!!! WHAT??? I really don’t know why there isn’t a bus boycott–then this last news items is just apalling. How do they think poor people are supposed to get to work? The cities in this area and HRT should be ashamed of their lack of action– this really smacks of Katrina all over again!!!!! I hope some competitor puts them out of business!!!

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