The new head of Naval Installations Command is starting a free program to help resolve issues with on- and off-base housing.
NewsChannel 3's investigation inside privatized military housing as well as inside barracks on base caught the attention of Vice Admiral Bill French.
In the past, local Navy housing offices rarely got involved in complaints with a private company, but now they will be required to.
If a health or safety issue arises while living in barracks or privatized housing – like mold – the Navy Housing Service Center will have to help each military family until a solution is found.
If nothing can be resolved with companies like Lincoln Military Housing, then the office will help you find another place to live.
They are asking everyone who still suspects a health and safety condition in their home, to report it to their chain of command, or to the on-base housing office.